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Terms and Conditions

ZENIX Inc.
Terms and Conditions

Last updated: (12/10/2019)

Please read these Terms carefully before using tc.zenixvr.com, hdr.zenixvr.com, and zenixvr.com operated by ZENIX Inc.

Your access to and use of TC’s Mastering 360° HDR video series, TC’s HDR Preset Packs, is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use our service.

By accessing or using our website you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access our site.

Your privacy is important to us, we do not share your information with 3rd parties. We do not sell your user data, and we do not allow 3rd party data collection.

All sales are final in our shop, Prints, the Mastering 360° HDR video series, HDR Holy Grail, and the HDR Preset Pack are nonrefundable.

No commercial printing or mass commercial usage allowed unless authorized by ZENIX Inc..

PRINT EXCHANGES:

If you receive a damaged print you must contact us within 7 days of receipt by email tc@zenixvr.com, please include in the email photos of the damage.  We’ll pay for return shipping costs if the return is a result of our error (you received an incorrect or defective/damaged item).

FRAME RETURNS:

All frames are manufactured by Craig Frames Inc. and returns and exchanges will  be handled according to their policy: 

“You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).”

If you need to return a frame, please contact us at tc@zenixvr.com with your order number and details. We will respond quickly and work with Craig Frames to return/exchange the item(s) from your order.

No commercial use of the sample HDR files included in our HDR preset packs is allowed.

If you have a question or need help with your order please email us at info@zenixvr.com.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion.

Termination

We may terminate or suspend access to our service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Contact Us

If you have any questions about these Terms, or need help with your order please email us at tc@zenixvr.com or info@zenixvr.com, you can also write us at ZENIX Inc. 4977 N. Red Hills Ave. Meridian, Idaho 83646.

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